At Bansko Skis Rental, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the EU General Data Protection Regulation (GDPR).
1. Who We Are
Bansko Skis Rental is a ski and snowboard rental service provider located in Bansko. For any questions regarding this policy, you can contact us at:
Email: info@banskoskisrental.com
2. What Data We Collect
We may collect and process the following types of personal data:
- Personal Information: Name, email address, phone number, and booking details (start date, total days, equipment type, etc.).
- Website Usage Data: IP addresses, cookies, and browsing behavior on our website to enhance user experience.
3. How We Use Your Data
We process your data for the following purposes:
- To manage your bookings and provide rental services.
- To communicate with you regarding your booking, inquiries, or support requests.
- To improve our website, services, and customer experience.
- To comply with legal obligations or enforce our terms and conditions.
Legal Basis for Processing:
- Performance of a contract (e.g., handling bookings).
- Legitimate interests (e.g., improving our services).
- Compliance with legal obligations.
4. How We Share Your Data
We do not sell your personal data. However, we may share your information with:
- Service Providers: Third-party companies that help us manage bookings or improve our website (e.g., email communication platforms or analytics tools).
- Legal Authorities: When required by law or to protect our rights.
All third-party providers comply with GDPR standards.
5. Your Rights Under GDPR
As an EU resident, you have the following rights regarding your personal data:
- Right to Access: Request a copy of your personal data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request the deletion of your data (subject to legal obligations).
- Right to Restrict Processing: Limit how we use your data.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interests or direct marketing.
To exercise these rights, contact us at info@banskoskisrental.com.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
7. Cookies and Tracking
Our website uses cookies to improve user experience. By using our site, you agree to the use of cookies. You can manage cookie preferences through your browser settings.
8. Data Security
We implement robust technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, or loss.
9. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure that it is protected under GDPR-compliant safeguards.
10. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, contact us at:
Email: info@banskoskisrental.com
By using our services, you consent to this Privacy Policy. Thank you for trusting Bansko Skis Rental with your personal data.