Terms and Conditions

A stunning panoramic view of snow-covered mountain peaks towering above a sea of clouds, under a bright blue sky in Bansko, capturing the serene beauty of the region's alpine landscape.

Welcome to Bansko Skis Rental! By using our services, you agree to the following terms and conditions. Please read them carefully before proceeding.

1. General Terms

  • These terms apply to all bookings and rentals made through our website or in-store.
  • By booking or renting equipment, you confirm that you are at least 18 years of age or have parental/guardian consent.

2. Bookings and Payments

  • Booking Confirmation: All bookings are subject to confirmation. Once confirmed, you will receive a confirmation email with details of your booking.
  • Payment Terms: Full payment is required upon rental pickup unless otherwise stated.
  • Cancellation Policy: Cancellations must be made at least 48 hours prior to the rental start date to qualify for a refund.

3. Rental Equipment

  • Condition of Equipment: All equipment is checked and maintained to ensure safety and quality. Customers are responsible for inspecting the equipment upon receipt.
  • Damage and Loss: Customers are liable for any damage, loss, or theft of rental equipment during the rental period. Additional charges may apply for repairs or replacement.
  • Return Policy: Equipment must be returned by the agreed time and date. Late returns may incur additional fees.

4. Lessons and Instructors

  • Lesson Bookings: All ski and snowboard lessons are subject to availability. We recommend booking in advance to secure your preferred time slot.
  • Safety Disclaimer: Lessons are conducted by certified instructors, but customers are responsible for following all safety guidelines provided.

5. Liability

  • Customer Responsibility: Customers participate in skiing or snowboarding activities at their own risk. Bansko Skis Rental is not liable for injuries or accidents resulting from equipment use or lessons.
  • Insurance: We recommend that all customers have adequate travel and health insurance to cover potential risks.

6. Privacy Policy

  • Personal information provided during bookings is protected under our Privacy Policy. We do not share your data with third parties without consent.

7. Website Use

  • Accuracy of Information: While we strive to ensure all information on our website is accurate, we are not liable for errors or omissions.
  • Third-Party Links: Our website may contain links to external sites. We are not responsible for the content or policies of these sites.

8. Amendments

  • Bansko Skis Rental reserves the right to amend these terms and conditions at any time. Updated terms will be posted on our website and apply to all bookings thereafter.

9. Contact Us

For questions or concerns regarding these terms, please contact us at:

Email: info@banskoskisrental.com

By proceeding with your booking or rental, you acknowledge that you have read and accepted these terms and conditions.